Suddenly you can't log in, you see posts you don't know about, or your friends are receiving strange messages. In such cases, your account may have been compromised.
It is normal to panic, but knowing the first thing to do makes it much easier to move calmly.
Act first to stop the damage from spreading
Changing your password, telling a trusted adult, and using official support if needed are all important first moves. Acting quickly can help limit the damage.
The key is not to carry the problem alone. When something serious happens, getting help early is part of handling it well.
Do not try to handle it all alone
Troubles like this can be difficult to deal with alone. The sooner you seek help, the more likely you are to get it back.
When you are in trouble, the right thing to do is to stop and call for help.
Think now about who you would contact first if you suddenly could not log in to an account.
At Digital Kodomo BASE, we place importance on ways to prevent problems from occurring, as well as how to move when they do occur. There are things you can protect just by knowing.