It's important to say, "I don't understand," but if that's all you say, the other person may not know where to start helping you. Children who are good at asking questions not only know the answer, but can also verbalize where they stopped. How you use digital tools can change how you learn.
It's easier to help if you understand the problem
For example, "After entering your password, this screen will appear" will convey the situation much better than "I can't log in." Even when it comes to homework, people who help are more likely to respond if they say, "I don't know where this problem goes" than if they say "I don't understand."
You can prepare your questions.
What you did, where you stopped, what happened. Just being able to convey these three things will make the question much stronger. If you can't say it right away, you can use notes or screenshots. Being able to listen well is also a great digital power.
The next time you ask a question, first think about what you did and where you ran into trouble.
At Digital Kodomo BASE, we value the ability to ask questions about things you don't understand. Children who can explain their problems are more likely to receive help.